Recent Water Damage Posts

Measuring The Severity Of Your Water Loss

3/30/2020 (Permalink)

water on the floor of a kitchen with a window and kitchen room appliances to the right. Flooded kitchen in a residence.

Encountered a water loss can certainly put a damper on your plans for the weekend or the vacation you were planning for later on in the year. Whether the loss was caused due to factors from a severe rainstorm that battered your neighborhood earlier in the week. A sewage backup that you weren’t expecting to occur or an accidental overuse of a water output source. That water output source could be a sink, toilet, or bathtub that was left on and ran over caused your bathroom or kitchen to be flooded. In such trying times it’s quite easy to become overwhelmed with the situation.

SERVPRO of Burlington wants to serve you well and in our efforts to do will provide you an insight into several of the terms you’ll hear our crew use once we’ve arrived on the scene. 

Category 1/Cat 1 - This is relatively clean water in the sense that the source was from a sink, bathtub faucet, or showerhead where the water has no measurable contaminants. 

Category 2/Cat 2 - Water in this category does contain contaminants such as microorganisms which may cause sickness. Many cases result from an overflow of a toilet bowl. 

Category 3/Cat 3 - Water is heavily contaminated with harmful bacteria and other toxic agents. This includes sewage, standing water, and water infiltration from rivers and streams into your property. 

SERVPRO of Kernersville is available 24/7 to respond to your water loss situations and can be reached at (336) 748-0250.

Preparing For Potential Flash Flooding

3/5/2020 (Permalink)

wet carpeting on khaki tan floor with yellow wall paper and an open door. water damage to carpeting in room

Flash flooding is a common occurrence when strong storms come through an area and the Piedmont Triad is no exception especially with its hilly topography. Preparing for flash flooding is critical to protecting yourself and your property from significant water damage that can occur if certain precautions aren’t taken. The first steps in protecting your property are staying tuned into your trusted local news station meteorologists for the latest weather updates. Relying on artificial intelligence weather apps are fine, but typically don’t measure up the human assessment of your local meteorologists. 

Secondly, rehearse evacuation scenarios with your love ones whether they’re your family, friends, or in the case of renting out the property, you’re tenants. Discussing and acting out the proper response to flash flooding including ensuring the door is properly shut is a great start. Researching as well if you’re in a flood zone and need flood insurance is another critical factor in protecting your property from significant water damage that can occur to your first floor and basement. 


The SERVPRO of Kernersville team can be reached at (336) 748-0250.

Unseasonable Weather & Rain Comes Through The Piedmont Triad

2/26/2020 (Permalink)

rainfall on an evening sky background with a streetlight Rain comes down near a street light

This winter has been quite mild for the Town of Kernersville and the Piedmont Triad as a whole since the season began. Most recently a rainstorm came through that embraced the entire area with inches of rain. The local meteorologists had been preparing residents all week for the coming storm that threatened severe weather across the area. It came and dropped inches of rainfall across the area and caused massive problems for homeowners. The Piedmont Triad has received substantial rainfall since the year began which left the ground fairly saturated. Properties located in flood zones were taken over by inches of rain that at times came into dwellings causing a real headache for property owners. 

Fortunately, the SERVPRO of Kernersville that is available 24/7 was able to assist property owners who suffered water damage due to the high proportion of rainfall received in such a tiny amount of time. Equipped with an arsenal of tools to restore properties after they receive significant water damage; the crew was able to appropriately assist property owners during some of the most horrific times they’ve experienced. 

Tips On Preventing Your Pipes From Bursting

12/16/2019 (Permalink)

collection of gray pipes screwed together and against a solid wall Grayscale Photography of Metal Pipes

Water is an integral component of everyday life including the running of your home. Even so, damage to one’s property can occur from water whether do to flooding, plumbing issues, burst pipes, and a multitude of other factors. Fortunately, your locally owned and ran SERVPRO of Kernersville team is here to offer you a few tips and advice to avoid one of the most common causes of water damage during the winter season, burst pipes. 

With the winter season upon us it is a given that temperatures will fluctuate at, below, and above freezing for the next three months. This may cause the water in your pipes to both flow as usual and freeze at points unable to unfreeze creating pressure that ultimately may cause the pipe to rupture. A good first step in preventing this occurrence is as simple as allowing your faucets in both your kitchen and bathroom to slightly drip at night when it’s the coldest. Allowing for a constant flow of water to prevent build-up. Secondly, is to seal up cracks and leaks to minimize the amount of cold air getting into the pipes. Lastly, it’s best to insulate all pipes to lessen the ability of cold surrounding the pipes, increasing the likelihood of freezing.  

Following these tips may help you in preventing your pipes from bursting and rendering your property inadequate for business or to live in. 


If you’ve experienced a fire and fire damage to your business or home, then call us at SERVPRO of Kernersville. We can be reached at (336) 748-0250.

Hazards Associated With Wet or High Moisture Basements

8/27/2019 (Permalink)

Dehumidifier next to water heater Dehumidifiers are a good way to keep moisture from building up in your basement

There can be a lot of hazards associated with wet or high moisture basements.  Some hazards are increased respiratory problems, harmful mold, long-term damage to the structure and equipment, personal property damage and a possible decrease in your house value. It’s also a great inconvenience, and hard work, and potentially a financial burden to fix the problems. The number one inconvenience is the cost, which can add up to tens of thousands of dollars in damage if water or moisture takes over.

It’s a good idea to protect your personal items that are in your basement the best you can. By simply putting personal belongings up onto shelves, you can possibly keep your belongings out of water’s reach in case of flooding.  Furniture with legs, or furniture lifted on blocks, helps to keep the water out of the material. Make sure to lift up and pin any fabric that may hang down towards the floor.

A lot of basements trap moisture. If your basement has high moisture, run a dehumidifier, especially in the summer when outside moisture is high. That will help to eliminate some moisture that can otherwise lead to mold.

If you experience any flooding or water damage or mold in your basement then call us at SERVPRO of Kernersville. We can be reached 24/7 and 365 at 336-379-1772 

Important Safety Tips During A Flood

8/27/2019 (Permalink)

two story white house with water three feet up Flood waters can be dangerous and so you should proceed with caution

Flooding can happen due to many different reasons. To name a few, floods can happen from a broken pipe, a water heater, an overflowing toilet, or a storm. It is good to know what not to do should you be faced with flood waters. 

Do not ever stand in water and reach for any electrical items. It is possible to get electrocuted when standing in water and coming into contact with or touching electrical items. If possible, wear rubber boots when standing in flood water, and if you have to touch any electrical parts or equipment then use a wood or plastic item. Even better to do, call an electrician. Safety should always be the number one priority and concern in your mind when dealing with water and electricity.

Mold works quickly! It can grow and set within just 48 hours with standing water. 

Depending on the cause of the flooding, there may also be sewage contamination that also has to be considered.  It is advisable to not walk into any flood waters due to contaminants such as sewage. If a storm has caused the flooding, there may also be broken wood, broken glass or other dangerous sharp objects in the water.

The faster you can remove the water if it’s in your home,  and get the structure dry, then the less severe your loss will be. 

If the job is too big for you, or if hazards are involved, then call a reputable restoration company like us at SERVPRO to help. We will get your home dry and explain what must be done to protect you from further problems such as mold. At SERVPRO of Kernersville we are here for you 24/7 and 365. We can be reached at 336-379-1772. 

Some Facts About Flooding

7/8/2019 (Permalink)

A local road, flooded on 7/7/19 due to flash floods caused by scattered thunderstorms.

When it comes to flooding, there’s really no off-season. Floods can strike at any time, almost anywhere, and only increase in threat with the onset of hurricane season. This may explain why every state in the continental U.S. has experienced some form of flooding over the past 10 years, according to the Federal Emergency Management Agency (FEMA).

Being that we are currently within Hurricane Season, it is especially good to be on high alert and tuned into weather reports often. Especially if a Hurricane is offshore and expected to make landfall, an increase in flooding even for cities and states not close to the shore, is possible. Heavy rainfall and strong winds can cause flooding all on their own and can also cause lakes, rivers and canals to overflow.

There’s no question that the resulting damage to most floods is devastating. However, you may be surprised by just how common floods are – year in and year out. According to the Federal Emergency Management Agency (FEMA), flooding is the No. 1 natural disaster in the United States.

With flooding being the No. 1 natural disaster in America, it’s important that you treat it as such. This means it occurs more frequently than the other natural disasters and leads to the most damage. Rainfall accompanies just about every storm, most notably thunderstorms, hurricanes and tornadoes. Given the earth is primarily made of water, there’s only so much that existing rivers, lakes and streams can absorb before they will overflow. In the last 10 years, every state has experienced flooding in some form, whether overland or flash flooding. This helps explain why flood losses have averaged approximately $2.4 billion each year over that period.

At SERVPRO of Kernersville, we are here for you during flood recovery. We offer 24/7 emergency response services. There is no disaster too big or too small. Give us a call at 336-379-1772

Flood Events In Kernersville

5/29/2018 (Permalink)

Flooding and water damage events Kernersville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Kernersville

SERVPRO of Kernersville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Specialized Resources

5/29/2018 (Permalink)

SERVPRO of Kernersville specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Kernersville or Forsythe County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite disaster teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 336-748-0250

April Showers bring May Flowers - Are you SERVPRO Ready?

4/17/2015 (Permalink)

SERVPRO of Kernersville (336) 748-0250

“April showers bring the May flowers.”
Are you SERVPRO ready?

While spring is a beautiful time of year, April showers can create flood conditions faster than you may realize. Knowing the difference between a flood warning and flood watch is important. A “Flash Flood Watch,” means there is possible flooding in the Kernersville and Winston Salem area. A “Flash Flood Warning,” means flooding is already occurring or will occur soon in the Kernersville area.

Preparing Your Family for a Flood

Your family will be better prepared to withstand a flood if you have the following items available, packed and ready to go in case you need to evacuate your home.

3 day supply of water, 1 gallon per person per day – 3 day supply of non-perishable food items – Flashlights, extra batteries and multi-purpose tools – A first aid kit and a extra medications – Sanitation and person hygiene items – Extra pet supplies, food, ID and vet records – Extra clothing, blankets, sturdy shoes and rain gear – Sunscreen and bug repellant - Emergency contact information and copies of important person documents – A camera to take photos of flood damage – Extra charges for electronic devices.

Forsyth County/Kernersville Red Cross Emergency Number - (336) 679-7225

Kernersville Red Cross Location - 690 Coliseum Dr NW Winston-Salem, NC 27106

Storm Damage Cleanup and Restoration – What to do after a Flood or Water Damage

Floods and water damage often occur with little warning and can be devastating to homes, business and entire communities. Taking immediate action after a disaster is vital. Communicating with your insurance company and calling upon the emergency response restoration experts at SERVPRO will help you move forward faster. Taking pictures, collecting items, extracting water and starting the ‘dry-out’ process can be helpful, but safety must come first. If your home or business is not sturdy, do not go in. Leave that to us!

Regardless of the storm, flood or water damage, SERVPRO of Greensboro North is here to help! Our team of highly trained water damage specialists is faster in any disaster. And with a national network of over 1,650 SERVPRO Franchises across the country, we have the resources to handle any storm or disaster.

Did you know?

50% of businesses may never reopen after suffering a disaster. Your friends at SERVPRO are the only restoration team to offer everything you need to best prepare your business for disaster at the palm of your hand. We do this with our FREE the Emergency Ready Profile app, also known as an ERP. The ERP app stores your business’s emergency contacts and your business’s venders (HVAC service, plumbers, emergency restoration company, etc.).

Click here to learn more - https://ready.SERVPRO.com/home/mobileapp

What to Do After a Flood or Water Damage

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.
  • What NOT to Do After a Flood or Water Damage

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.